Answers to your questions about group visits: reservations, discounted admission, timing and more.
If you are visiting with 10 or more people for a self-guided visit, you are considered a group and are entitled to reduced admission. Groups of any size who book a private tour also receive reduced admission.
We do our best to accommodate all last-minute reservations, but we ask that groups try to reserve their visits at least two weeks in advance.
Payment in full is due one week prior to your visit date. The Asian Art Museum accepts checks and credit cards for payment.
Unfortunately, deposits and prepaid group tickets are nonrefundable. Limited same-day walk-up ticketing may be available but is not guaranteed.
Groups should arrive 15 minutes before the scheduled start time of your docent-led tour. If your tour starts prior to the museum opening, we will open doors early just for you!
As soon as you know that your group may be late for your reservation, please call the guest experience department at 415.581.3531 so that someone can notify your docent.
Yes! When you book a group visit, your admission is valid for the entire day. Please feel free to explore the galleries on your own before or after your tour. And be sure to allow enough time for a visit our museum boutique!